ABOUT US
55 Years of Experience means you can be assured of great service
Metropolitan has been recognized for its outstanding performance in directly assisting its clients’ employees with domestic and international moves.
We provide the highest quality services and logistics
fast • safely • cost-efficient
Founded in 1969, Metropolitan soon became a leader in the Brazilian moving market.
In constant evolution, the company specializes in domestic, international and commercial moves.
With 5 branches in Brazil (São Paulo, Rio de Janeiro, Curitiba, Salvador, and Belo Horizonte) and Representative in the USA we work with over 400 qualified agents worldwide.
Metropolitan is an award-winning company with 55 years of experience, and ISO 9001: 2015 certified.
Trusted by
We are frequently asked…
YES, Pictures and pieces of art can leave Brazil with the concept of personal and domestic luggage. A specific registration and catalog process with IPHAN(National Historical and Artistic Heritage Institute – Ministry of Culture), will be done through Metropolitan.
Each country has different requirements and necessary documents. Metropolitan’s mobility team will do an orientation session and provide you a step by step of the whole process.
Yes. Metropolitan has a team of customs brokers who take care of the entire customs clearance process both in the country of origin and destination. If you have any questions regarding customs clearance please contact Metropolitan’s Specialist.
Insurance is not mandatory, and you can use an insurance company of your choice. However, we recommend the use of our insurance, as we have it as a feature “against all risks”, consult Metropolitan about extra coverages such as ” pairs and sets”, electronic malfunction” and ” mold and mildew “. For further clarification please contact Metropolitan’s Specialist for assistance and orientation.
Yes, Metropolitan has 50 years of experience and a vast knowledge in terms of packaging. Over the years we have developed packaging materials for each type of product (in order to achieve excellence in packaging). An inspection is required so we take the adequate packing material for each move. For further clarification regarding the most appropriate material for your move please contact Metropolitan’s Specialist.
In reality there is no value defined by weight or cubage, we always recommend a technical inspection to check volume and details for budget composition. Metropolitan’s survey can be in person or virtually. For further information regarding quotes please contact Metropolitan’s Specialist for assistance and orientation.
YES, there is no problem in bringing new items in the original boxes, but there is a need to prepare a specific list of the new items as well as to report them separately. You will also need the invoices and / or vouchers, as these documents will be essential for the release of the goods at customs upon arrival. For further information please contact Metropolitan’s Specialist for assistance and orientation.
Yes, of course, after all your pet is part of the family! Metropolitan will assist you with the entire documentation process, providing total tranquility and convenience for you and your pet.
Yes of course! Metropolitan has a qualified team to assist you with the all documentation, information and shipping process, always informing about the specific characteristics and requirements of the destination country. For further information regarding a specific destination, please contact Metropolitan’s Specialist.
OUR ACHIEVEMENTS
Metropolitan is ISO 9001:2015 certified since 2013, a member of IAM, LACMA and top booker Omni booker for the last 2 years. Our quality assurance team constantly works to improve our internal SLAs to exceeds our client’s expectations.
Meet the Team
Request a Callback
Enter your phone number in the form to request a callback to discuss your move.
What our clients are saying…
Yes, the shipment arrived and very well. Your service is excellent, and I really liked your partners too. They arrived with promptness and cordiality. All boxes packed by Metropolitan, arrived in perfect condition and there was no damage. Thank you very much for your help and attention.
The shipment was delivered today as scheduled and your partner’s staff did a great job too. We opened and checked 100% of the boxes and they left only 5 of them because I asked them. Everything was perfect and very well packed.
Thank you very much Elaine! I can’t get enough of saying that your service is a 1000 note !!!
We are impressed with your work, I followed the departure and arrival of my belongings, everything was impeccable and without any damage. Your team and service providers here in Sweden and Brazil are to be congratulated.
The service was really high in quality from the beginning. Even with the local staff, who carried out the packaging in the United States. The unloading staff here in São Paulo also served me very well. All items arrived accordingly and without any damage. Everything was very well handled by the Metropolitan’s team!